The Ian & Shirley Norman Foundation provided us with essential seed funding to explore our idea of a mobile device repair technician training course. The funding allowed us to thoroughly research the concept and develop a strategic plan for how we could turn the idea into reality.
The Reconnect Project is closing Australia’s digital divide by distributing refurbished mobile technology to people in need. We accept donations of mobile phones, tablets and laptops of any age and condition. Each device is securely erased and then repaired and refurbished in our repair workshop, by neurodivergent young adults who we train in both technical repair skills and soft skills of workplace communication and customer service. Through a network of over 130 social service organisations, the refurbished devices are provided to people in need via women’s shelters, refugee support services, mental health recovery programs, at-risk youth outreach programs and homelessness services. The Reconnect Project is Australia’s first registered charity and social enterprise with the mission to close the digital divide. We are an impact-driven organisation underpinned by our for-purpose values: environmental stewardship, social justice advocates and providers of inclusive employment. To date, we have distributed 2,642 devices to people in need.
Donate your pre-loved mobile devices and encourage your workplace, school or community group to do the same. We need continual donations of devices so we can keep up with the demand in the community for access to quality refurbished technology. The average cost for us to refurbish a mobile phone is $100 and laptops are $300. We put new batteries in devices and supply brand new chargers for all phones and tablets. Financial donations ensure that we can buy the spare parts we need to ensure that the devices we distribute are in optimum condition and fit for purpose.