Privacy Policy

In this policy, “us”, “we”, or “our” means Ian & Shirley Norman Foundation, operators of this website.

1. The Ian and Shirley Norman Privacy Statement

This Statement sets out how the Ian and Shirley Norman Foundation will comply with the Australian Privacy Principles (APPs) contained in Schedule 1 to the Privacy Act 1988 (Cth) (the Privacy Act). In particular, this Policy demonstrates the Foundation’s compliance with APP 1 – Open and transparent management of personal information.

The APPs are legally binding on the Foundation and regulate the way in which the Foundation can collect, store, use and disclose personal information and how you can access and correct that information.

Detailed information on the APPs can be found on the Office of the Australian Information Commissioner’s (OAIC) website

Principle 1: The Ian and Shirley Norman Foundation will manage personal information in an open and transparent way.

Principle 2: The Ian and Shirley Norman Foundation will comply with the Australian Privacy Principles in the way it collects, holds, uses and discloses personal information.

The Ian and Shirley Norman Foundation is also guided by its purpose and values. The Foundation Privacy Policy therefore reflects both legal privacy requirements, as well the values that reflect who we are. These two elements are captured in the two principles set out above. These principles underpin this policy and will guide the way the Foundation implements this policy.

2. Collection and use of personal information

The Ian and Shirley Norman Foundation collects personal information directly from you when you contact us, raise a general query or complaint with us, sign up to one of our mailing lists, or when we engage in our philanthropic activities with you. The purposes for which we usually collect and use personal information depends on the nature of your interaction with us, but may include:

  • Responding to requests for information and other general enquiries
  • Informing you of activities and events with which we may have a connection
  • Responding to enquiries and complaints

The types of personal information we may collect when you interact with us in the ways set out above include your name and contact details, and other information relevant to the nature of that particular interaction.

The Foundation does not know your email address unless you give it to us. Your email address is only recorded if you provide the Foundation with these details and the Foundation will not forward additional information to your email address unless you give the Foundation permission to do so. You are also required to consent to us sending you such information by means of direct mail, telemarketing, email, SMS and MMS messages. You are also able to opt out of these arrangements at any time by clicking on the unsubscribe link.

If you choose not to provide your personal information to the Foundation for the purposes set out in this Privacy Policy, we may not be able to provide you with requested information, products or services, or to effectively conduct our relationship with you.

3. Partnerships

On occasion, The Ian and Shirley Norman Foundation collects information about individuals through case studies or reports submitted to us from our partner organisations and from schools or universities who we provide scholarships. The types of personal information we receive in these circumstances includes name, address, date of birth, gender, photographs, academic records, employment records, income streams, family composition, health, disability information, culture and language.

4. Third party suppliers

The Ian and Shirley Norman Foundation collects and records personal information about individuals such as contractors and subcontractors and potential contractors and subcontractors and their representatives in relation to those service providers supplying goods and services to us.

5. Employees

The Ian and Shirley Norman Foundation collects personal information of our employees. Information includes name, contact details, tax file number, superannuation details, qualifications and work history. This information is provided to the Foundation by the employee. The Foundation also collects information from third parties that verifies employee personal information (e.g., via referee checks and Working with Children checks).

6. Use of images

If you attend an event or activity organised by the Foundation we may take photos or videos for promotional purposes. The Foundation will not use your image without express permission from you. The Foundation obtains your permission to use photos or recordings that identify you via a permission form that is circulated at all Foundation events.

7. Keeping personal information safe

The Ian and Shirley Norman Foundation does not share personal information with others except in accordance with this Privacy Policy or as permitted by the Privacy Act (including the Australian Privacy Principles) or other applicable privacy laws.

The Ian and Shirley Norman Foundation does not sell personal information to anyone.

The Ian and Shirley Norman Foundation will take all reasonable steps to keep your personal information safe and only accessed or used for authorised purposes. Any personal information that the Foundation no longer requires will be destroyed.

The Ian and Shirley Norman Foundation has computer and network security for electronic data stores and physical security safeguarding paper information.

The Ian and Shirley Norman Foundation will only disclose personal information with your permission. The only exception to this is in emergency situations (e.g., the need to pass information onto the Ambulance Service if you are suddenly ill or injured)

Access to your personal information held by the Foundation will be provided to you upon request and at no charge.
The Foundation will take all reasonable steps to keep personal information up to date and accurate.

8. Personal information and social media

8.1. Ian and Shirley Norman Foundation website

The Ian and Shirley Norman Foundation encourages users of our website to exercise care in sending personal information via the internet. The Foundation secures communications between your browser and our website with encryption wherever possible.

When you visit the Ian and Shirley Norman website the server automatically records some general information about your visit. The Foundation uses this information for statistical purposes. The information recorded is your server address, the date and time, the pages accessed, and documents downloaded, the previous site visited, and the type of browser used. We may make these details available to third parties for the sole purpose of providing analysis of website traffic with the intention of improving website content and usability. Cookies are only used on our website where required for website functionality. Disabling cookies should not affect your overall website experience. The Foundation does not collect or store personal or private information in any cookies originating from our website. However, Facebook and Google provide third party analytical services to us in respect of our website.

The Foundation website uses Google Analytics to understand website traffic and usage. The website may also use Google Remarketing technology which allows Google to display targeted information to users who have visited the Ian and Shirley Norman Foundation webpage.

Users of the Ian and Shirley Norman website consent to the processing of personal data by Google as described above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt out service provided by Google.

The Ian and Shirley Norman Foundation may contain links to third-party websites. The Foundation is not responsible for the content of privacy practices of such third-party websites.

8.2. Ian and Shirley Norman Foundation Facebook site

The Foundation is able to use Facebook Advertising, Facebook Pixel Re-Marketing, and communications. This tool allows The Foundation to understand and deliver content and make it more relevant to the user. The collected data remains anonymous, and The Foundation cannot see the personal data of any individual user. Facebook has ultimate control of the information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications.

Collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes. Further information can be found in Facebook’s Data Use Policy. Users of Facebook can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on their Facebook Account.

8.3. Ian and Shirley Norman Foundation use of Twitter and LinkedIn

The Foundation uses sites such as LinkedIn, Twitter and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service.

9. Complaints regarding the handling of personal information

If you have any questions or concerns about this Privacy Statement or about the way in which your personal information has been handled by the Foundation you can contact the Foundation’s Chief Executive Officer via email at

The Foundation will consider your questions, concerns or complaint to work out what steps can be taken to resolve this. This will be completed in 10 working days. If your complaint requires detailed consideration or investigation, we may ask you to give us more information about your complaint and the investigation will be completed within 28 working days. If the Foundation cannot meet the indicated timeframes, you will be advised.

Postal Address:
Ian & Shirley Norman Foundation
PO Box 50
Newcastle NSW 2300

This Privacy Policy was last updated February 1, 2022.